Thank you for supporting my artwork! Every piece is packaged with care to ensure it arrives safely at your home. Below you will find details regarding processing, shipping, and frequently asked questions.
| Destination Region | Recommended Courier | Small Painting (~2 kg) (<40 cm) |
Medium Painting (~4 kg) (<60 cm) |
Large Painting (~5–10 kg) (>60 cm) |
Estimated Transit Time |
|---|---|---|---|---|---|
| Domestic (Peninsular & East MY) |
Pos Laju / J & T | $2.40 – $4.75 | $4.75 – $14.30 | $14.30 – $35.70 | 2 – 5 working days |
| Southeast Asia (Singapore, TH, ID, VN) |
Pos Malaysia EMS / Aramex | $14.30 – $26.20 | $28.60 – $52.40 | $59.50 – $107.15 | 4 – 8 working days |
| Asia-Pacific (China, JP, KR, AU, NZ) |
Pos Malaysia EMS / FedEx | $21.40 – $38.10 | $42.85 – $83.30 | $95.25 – $190.50 | 6 – 12 working days |
| North America (USA & Canada) |
Pos Malaysia EMS / DHL | $28.60 – $52.40 | $59.50 – $119.05 | $142.85 – $285.70+ | 7 – 14 working days |
| Europe & UK | Pos Malaysia EMS / DHL | $30.95 – $57.15 | $66.65 – $130.95 | $154.75 – $309.50+ | 8 – 15 working days |
These are only estimation shipping fee, in USD currency.
Original Paintings takes 3 to 5 business days for processing, careful packaging, and dispatch. Oil paintings require custom boxing or tubing to ensure safe transit.
Commissions & Custom Requests Artworks will be discussed and agreed upon during the inquiry phase.
Domestic Shipping (Malaysia) will ve delivered via standard courier service within 2 to 7 business days after dispatch.
International Shipping will be delivered via international express or registered postal service within 7 to 20 business days, depending on your location and local customs clearance.
Shipping Rates are calculated at checkout or provided during inquiry based on the artwork size, weight, and destination country.
Customs, Duties & Import Taxes for international shipments may be subject to import duties, taxes, or clearance fees imposed by your country's customs authority. These charges are the buyer's responsibility.
All shipments include tracking numbers sent via email once your order is dispatched.
Works on stretched canvas or panel are packed with protective corner guards, moisture barriers, and heavy-duty bubble wrap inside sturdy cardboard boxes. Larger unstretched canvases may be safely rolled in reinforced tubes.
Local Delivery (KL & Selangor): Personal hand-delivery by the artist for all artwork sizes (delivered fully stretched).
Domestic Delivery (Other States in Malaysia): Shipped via standard trackable courier service.
To guarantee safe arrival and optimize shipping costs for international collectors:
Q: What payment methods do you accept?
We accept payments via PayPal, Credit/Debit Card (via Stripe), and FPX Online Banking (for Malaysia Collectors).
Q: Do you accept commissions or custom orders?
Yes! I occasionally take on custom figurative and floral paintings. Please reach out via the Inquiry Form on the contatc page or email me directly with your ideas, canvas dimensions, and deadline.
Q: Does the painting come framed or ready to hang?
Stretched Canvas / Panel: Comes ready to hang with finished edges unless noted otherwise in the listing description.
Framing: Paintings are sold unframed to keep shipping costs safe and reasonable, allowing you to choose a frame that matches your personal interior design.
Q: How do I care for an original oil painting?
Q: What if my artwork arrives damaged?
In the rare event that your painting arrives damaged during transit:
If you have any questions regarding a specific painting or custom inquiry, feel free to email me directly at soralim.art@gmail.com